From: New York, (JFK)
Property Location: Located in Playa del Carmen, Banyan Tree Mayakoba is by the ocean, within a 15-minute drive of El Camaleón Mayakoba Golf Course and Quinta Avenida. This luxury hotel is 11.7 mi (18.9 km) from Xcaret Eco Theme Park.
Rooms: Treat yourself to a stay in one of the 161 guestrooms, featuring private pools and Smart televisions. Your bed comes with down comforters and premium bedding. Rooms have private furnished balconies or patios. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment.
Amenities: Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. When the sun is out, a round of golf or a day at the private beach are two great options for taking advantage of the fine weather. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge).
Dining: Enjoy international cuisine at Sands Beach Club, a restaurant where you can take in the ocean view, or stay in and take advantage of the 24-hour room service. Relax with a refreshing drink at the beach bar, the poolside bar, or one of 3 bars/lounges. Buffet breakfasts are available daily from 7 AM to 10:30 AM for a fee.
Business, Other Amenities: Featured amenities include a 24-hour business center, express check-in, and express check-out. Planning an event in Playa del Carmen? This hotel has 3310 square feet (308 square meters) of space consisting of conference space and 4 meeting rooms. Free valet parking is available onsite.
Prices are per person, based on double occupancy accommodations (subject to change) and include ROUND-TRIP airfare, hotel transfer, hotel tax, fuel surcharges. Holiday / Weekend surcharges may apply. Restrictions /blackout dates may apply .All package are based on the lowest hotel /air classes available at time of publication, capacity controlled and subject to availability and change without notice.
Carretera Federal Chetumal
Playa del Carmen 77710
Checkin Instructions: Extra-person charges may apply and vary depending on property policyGovernment-issued photo identification and a credit card may be required at check-in for incidental chargesSpecial requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteedThe name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservationThis property accepts credit cards, debit cards, and cashThis property uses eco-friendly cleaning productsSafety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kitPlease note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Special Checkin Instructions: Front desk staff will greet guests on arrival. The credit card used to book the reservation must be presented by the cardholder at check-in
Know before you go: Reservations are required for golf tee times, massage services, and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. One child 12 years old or younger stays free when occupying the parent or guardian’s room, using existing bedding. Only registered guests are allowed in the guestrooms. Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section). This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Personal protective equipment, including masks and gloves, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.Individually-wrapped food options are available through room service.Each guestroom is kept vacant for a minimum of 24 hours between bookings, and can be accessed from outside the building via exterior corridors.On-site PCR and antigen/rapid COVID-19 testing are both available for a fee; reservations are required for on-site testing.This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC – Global).
Mandatory Fees: You’ll be asked to pay the following charges at the property: A tax is imposed by the city: USD 1.79 per accommodation, per night We have included all charges provided to us by the property.
Optional Fees: Fee for buffet breakfast: approximately USD 56.8 for adults and USD 28.4 for children Pet fee: USD 60 per pet, per stayService animals are exempt from fees The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Tel: (212) 681-6666 / (212) 221-9777
Fax: (212) 557-3314